April 3.20

Coronavirus Operational Update – April 2020


A Letter from President Chris Cline

As this Covid-19 pandemic spreads, our established business continuity plan is still in effect and we continue to modify as needed. While “Business as Usual” may look a little different, we are making the best of the current situation.  We have seen many of our customers cease production and several essential customers surge in volume due to the increased demand in healthcare and grocery items.  Despite the hurdles that currently exist in our supply chain, our company drivers and carrier partners, continue time and time again to “Bump the Dock”.

From an operations standpoint, we have adjusted our workforce to a 75/25 split (75% remote from home, 25% in offices) in all locations. Our investment into a 100% Cloud Computing Stack spread out across multiple data centers has proved to be very beneficial and critical for us. When our business continuity plan was placed into effect in mid-March, we experienced minimal disruption in the initial days of implementation. If the need arises, we are able to shift to a 100% remote workforce immediately and seamlessly in accordance with the guidelines set forth by the CDC and WHO for essential businesses.

Lastly, we take great pride in being such a valuable resource for our partners during this unprecedented time. In the past week alone, we have transported paper products, bottled water, non-perishable and perishable food, and many other essential commodities as well as various medical equipment such as ventilators and surgical mask to healthcare facilities in the hardest hit areas. Our motto of ‘Never Settle’ is what we live by as a company and we will continue to do whatever it takes to help companies get through these trying times. 

Please let us know how we can help keep your supply chain moving.

Stay healthy and safe!

Chris Cline

President

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